Access your care benefits
Enter the service contract number from your Igloo confirmation email or WhatsApp message to access your exclusive Igloo services.
Your service contract number can be found in your Igloo confirmation email or WhatsApp message.
❌ Service contract number not found. Please check your email and try again.
Welcome to your
Device Care Hub
All three services below are included as part of your device care plan.
Device Buy Back
You just upgraded — your old device still has real value. Get an instant guaranteed quote and sell it back with zero hassle. We accept up to 2 devices per plan.
1st Line Tech Support
Speak directly to a tech expert via WhatsApp. Fast, friendly support for any device issue — included in your plan at no extra cost.
Discounted Screen Repairs
Cracked screen? As a plan holder you're entitled to 10% off screen repairs at our preferred partner network. Claim your discount voucher below.
We'll email your voucher code within 24 hours.