At Nexacore, we take the complexity out of insurance operations through comprehensive TPA services. We manage the entire claims process from filing to resolution, provide multi-channel customer support, handle policy administration, and deliver detailed analytics to inform your decisions. Our efficient approach improves customer satisfaction with faster claim resolution times, while our cost-effective model reduces overheads without compromising quality. Our scalable solutions adapt as your business evolves, allowing you to focus on growth while we handle operations.

At Nexacore, our Repair and Replacement Management service streamlines device and warranty solutions. We offer quick, high-quality repairs with rigorous quality checks and maintain a network of authorised repair centres and device partners for convenient service. Our transparent communication keeps all parties informed throughout the claims journey, building trust during the process. Benefits include faster turnaround times, reduced repeat issues, a simplified customer experience, and decreased operational complexity for insurers, allowing you to offer premium programs without managing the details in-house.

At Nexacore, our Contact Centre service provides seamless support for device protection and warranty claims across Southeast Asia. We handle customer inquiries and claims with professionalism, using advanced call management technology to optimise experiences. Our team is trained in protection products and warranty processes for quick technical query resolution. Benefits include enhanced customer satisfaction, reduced operational burden, and scalable support that grows with your protection programmes.

At Nexacore, our Consulting services transform your device protection and warranty operations. We assess processes, identify improvements, and design tailored protection programmes for insurers, retailers, and OEMs. Our data-driven approach delivers measurable outcomes through effective implementation and change management. Benefits include streamlined workflows, reduced costs, improved customer satisfaction, and innovative solutions that strengthen your position in the Southeast Asian market.